Feb 3, 2019
is the owner and director of award-winning employee
experience company, Jaxzyn. Jen helps leaders go beyond mediocrity
in the workplace and is a regular presenter at conferences and
workshops, sharing insights from her work around the world. She has
guided strategy, change, culture and leadership programs for
Nestlé, McDonald’s, Mattel, Origin Energy, and Coca-Cola. We talk
to Jen about her successful new book, How to Speak
When people ask Jennifer what she does, how does she like to
Jen is a realistic idealist. What is that?
The book is How to Speak Human, do we not know or do we know
how to speak human?
Jen’s view of the word professional
George Bernard Shaw wrote "the single biggest problem in
communication is the illusion that it has taken place.” Do many
leaders have the illusion that it has taken place?
How do we create a rhythm of communication around our
Are we becoming more visually literate? Is our expectation that
work will look more visually appealing?
Should that visual appeal also work on the communication to our
For the new generations at work, work is more than just a wage.
What is it about?
Consistency, Consistency, Consistency, grenade…
we discuss the value of rituals and routines.
Are many of us on autopilot each day without thinking to break the
cycle for concerted explicit thinking?
What breaks habituation for us personally and in the workplace?
Sun Tsu, The Art of War says we must know the enemy. In
Jen’s mind, who is the enemy of our day to day?
Learning is remembering. Is Jen a believer in note-taking and
What is Jen's process for taking notes to learn and remember?
What are the killers of curiosity?
How do leaders need to take complexity and deliver it in such a way
to create sense and simplicity to gain buy-in?
Dealing with "jargon ladened long, tedious meetings, and endless
scrolling emails padded with waffle”.
How does our language focusses our attention and improves our
Jennifer Jackson at Jaxzyn on LinkedIn
Jennifer Jackson at Jaxzyn
Eric Church - Kill A Word (Live At Red Rocks)
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Products or companies we discuss are not paid endorsements.
They are not sponsored by, nor do we have any professional or
affiliate relationship of any kind with any of the companies or
products highlighted in the show.... sadly! It’s just stuff we
like, think is cool and maybe of interest to you our
“Life should not be a journey to the grave with the intention
of arriving safely in a pretty and well preserved body, but
rather to skid in broadside in a cloud of smoke, thoroughly used
up, totally worn out, and loudly proclaiming "Wow! What a Ride!”.
Hunter S Thompson.